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What people ask before coming in

If your question is not here, call us: we answer by phone, no visit required.

Frequently asked questions

01 Where is the Crooke dental clinic in La Línea?

Plaza de la Iglesia 10, with a second entrance on Calle Real 10, in the centre of La Línea de la Concepción. It is a few minutes from the Gibraltar frontier on foot.

02 What are the opening hours?

Monday 9:00 to 19:00, Tuesday to Thursday 9:00 to 18:00, Friday 9:00 to 14:00. We stay open through the middle of the day, so an appointment can fit into a lunch break rather than costing a day off.

03 Do you treat patients coming over from Gibraltar?

Regularly. The practice works in English as well as Spanish, and this site is published in both. When you book, say that you will be crossing that day so we can leave room for the queue at the frontier.

04 Will I be treated in English the whole way through?

Yes — the consultation, the diagnosis, the written quote and the clinical reports. Nothing important is left to be worked out from a document in a language you do not read comfortably.

05 Is the first assessment free?

Yes. Examination, intraoral scan and a 3D X-ray where the case calls for one, at no charge, with the diagnosis explained in that same visit and a written quote to take away.

06 Can I bring a quote from another practice for a second opinion?

Yes. Bring the quote and any X-rays and we will check whether the diagnosis behind it holds up. If the plan you have is a sound one we will say so; if we would do it differently, we will explain why.

07 Can I take my records back with me?

Yes. Scans, radiographs, periodontal charts and treatment plans are handed over in exportable formats, so a dentist in Gibraltar or anywhere else can carry on from where we left off.

08 Which treatments are available in La Línea?

Full implant dentistry, cosmetic work, gum treatment, orthodontics, and holistic dentistry using metal-free materials. Digital workup and planning are done on site.

09 I am nervous about dental treatment. Can you help?

Yes. Tell us when you book rather than when you arrive: with that warning we set aside more time, discuss conscious sedation if it is warranted, and start with the least invasive part of the plan.

10 Is the work guaranteed?

Yes, in writing on the quote, conditional on attending the maintenance reviews, which are carried out at this same clinic.

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